Frequently Asked Questions

Welcome to the Tennis and Sports Psychology Academy (TSPA) Frequently Asked Question (FAQ) section. You will find our most commonly asked questions below. This page is organized in the following way; general, camp questions can be found either in the pre-registration, during camp, and after registration category. There are also questions related to clinics and junior tournaments. Happy surfing!

GENERAL CATEGORY

What are all the activities offered at your academy?

TSPA offers a variety of services such as a day-camp, clinics for jr.'s and adults that come in a variety of forms (general ones that require at least two clients, round robins, hitting groups, private lessons, baby-sitting or what we call our chill zone and tournaments.

Do you have a price for membership at the Club?

Yes, you can read about them below:

Woodland Tennis Club or the Cote Saint Luc Tennis Club

Do you have a price list?

Yes, click here for our general price list. You can click here to read about the prices for camp.

Do you offer tennis lessons besides the camp?

Yes, we have a clinics. For more information, click here. If you do not like the crowds and would rather private tennis lessons, click here for more information.

How can I join the mailing list?

TSPA offers a variety of services. Be one of the first to receive the latest information. We can email you to let you know the latest information on an activity which includes often discounts not mentioned on the web site. Click here for more information.

What are coupons?

Coupons are given to our valued clients every time you participate in one of our activities. Whether you are taking a private lesson, a clinic or just doing something nice, you might just get rewarded! During camp, when campers do something special, perform well or help out, they are sometimes rewarded with a coupon. For a redemption list, click here.

How can I get coupons?

Coupons are given everyday at camp for participating in our activities. In addition, each staff has extra coupons to give to campers every day when they see nice gestures, comments or positive things that campers do. Therefore each tennis instructor, soccer instructor, pool staff, counselor and even the club manager has coupons to give each camper!

 Do you have a referral Program and how can I save some money?

The most popular way of getting even more coupons is through our referral program. Coupons are given for referrals to anyone that joins our camp for one or more weeks and that have not been in our program. Coupons are not given if you refer your own sibling(s). You get 20 coupons for each referral and there are no limits to the number of referral one can receive. Click coupons find out what you can get with the coupons. 

We also have another way in which you can save money if you want to register to camp and have a group of people. It is based on Steven Covey's win-win strategy. You can save up to $50 per week of camp. More info. 

What is your contact information?

Our number is 514.886.9929. You can always email us for more information. You can always send us an email with your question. You may also get the club's address by clicking here.

What is the general uniform for the club?

The club's uniform policy includes wearing flat soled tennis shoes (not running shoes). Without them, you will not be allowed to play. In addition, men's shirts and ladies tops with or without a collar must be designed for tennis. Although white is recommended, solid colours are permitted. You may purchase shoes and other tennis items at our boutique but check first for availability by sending us an email. No jeans, torn clothes or bermuda shorts are allowed. The shirt can have a small logo or decal but no wording should be on it. Men's shirts must have sleeves.

What is the TSPA VIP?

The TSPA VIP is a great way to save money using TSPA services. Once purchased, the member can save money on lessons, round robins and get a bunch of goodies. For more information click here.

What is prime time for lessons?

Avoiding prime time for lessons are great when you want to save $5 off of lessons. They include lessons from 7-8am and lessons as of 8pm until close. Non-prime time lessons on the weekend include 7-8:00am and lessons as of 6pm - until close. As a TSPA VIP, you can save $5 a lesson with this for private lessons. If two people have their VIP cards, you would save $5 each.

What are the restrictions for times of play for junior members?

Adult / senior and student members shall have priority between the following hours: On weekdays from 8:00 - 11:00 and from 18:00-20:00 and on weekends from 8:00 - 13:00. In addition, during camp hours if a jr. member just finished the day, then adult / senior and student members have priority on the courts from 4-5pm. However, if courts are available then juniors can play during these times.

CAMP

PRE-REGISTRATION

Why should I choose the Tennis and Sports Psychology Academy (TSPA)?

Thank you for considering registering your child within TSPA. Our camp has several advantages. It includes

Tax savings if you register your child in a camp or sports related activity. Our camp is included! For more information, click here. Generally, it amount to a 15% savings of fees up to $500 (Federal) for your income taxes. As far as the Quebec government is concerned, you can claim the full amount which is at least a 26% tax savings (families earning $140,000 or more to up to 60% for lower earning families such as $20,000. This is mailed to you by February 28th.

 show me some pictures and videos! 

All sports activities are outdoors (tennis, soccer, swimming, football and frisbee etc.)

Operating under the banner of the Woodland Tennis Club in Verdun

Family camp atmosphere

Highly trained tennis pros and staff.

Teaching of many sports psychology aspects and mental skills associated with tennis excellence on the court as well as useful life strategies off the court

Up to three hours of tennis instruction per day

Free swim

Access to the wii, and two other play station consoles

many chess sets available and often played during free time.

every activity is at or near the club. No busses, very little walking or travel time needed

I already purchased camp weeks at the Woodland Tennis Club (WTC), can I switch to the Caldwell Tennis Courts (CTC) or vice versa?

Yes. Here are a few examples if TSPA runs out of the caldwell tennis courts (CTC).

Example #1: I purchased an early bird week of camp for $200 at the Woodland Tennis Club. The cost to switch would be $50. 

Example #2: I purchased an early bird week of camp for $220 at the Woodland Tennis Club. The cost to switch would be $30.  

Example, #3: I purchased the $99 tennis camp promotion. The cost of switching is $100 . . 

Example #4: If you have purchased the unlimited tennis camp special, the cost of switching from WTC to CTC is $200.  Unfortunately, on the unlimited tennis camp there is no rebate; it is just too simply too much of a great deal!). 

How do I register for the switch? .

You should register your child for the new location. When you register online, you should be able to see the new location. Login and click register for camp. If it is not available, you can download the registration form of the caldewell tennis camp. Please  write in the form that you would like to switch locations. You can mail it out to us (our mailing address. You can pay by check to the attention of TSPA Inc. (please write the location CTC and week number on the cheque. You can also pay online by going to our payment page. Please also send as  an email to info@tspa.ca letting us know of your desire to cancel the former location and register at the new location. The email or the note on the form can look like this...

I would like to cancel my registration at the ________ (enter location either WTC or CTC) from ________ (enter the week number) and register at the (CTC or WTC) from ________ (enter the week number). 

How can I pay for the switch?

You will get a confirmation email and screen with a new invoice. You can make the payment online or by sending us a check. In the memo section please write down your child's name, the word "switch" and then the camp location (CTC or WTC). Once the cheque is deposited, this will confirm that everything is in order. 

What is involved in sports psychology workshops?

Camp offers sports psychology workshops at least once a week in which the campers work on building mental skills off the court that are directly related to the physical skills on the court. You can look at some examples of titles of specific exercises that are done by clicking here. This is often done for up to one hour. During these workshops, the campers work on highlights (best part of their days, life or focus on the positive aspects of their lives) as well as develop specific mental skills such as focus, attitude, motivation or become more optimistic. The idea stems from Lior Doron's masters thesis (read it) and from his Graduate Diploma thesis (read it). This is quite useful as an athlete in their sport as well as as a person in life. If they say, sports psychology is at least 80% of the game, then here at the Tennis and Sports Psychology Academy, we work on it! For private consulting in sports psychology, click here for a free initial consultation or here for our most popular package.

Wouldn't it be better to have my child do more tennis or be active than the sports psychology workshops?

Campers enjoy up to three hours of tennis instruction per day. In addition to this they also have an opportunity to play field games such as soccer (which is the most popular). Working on mental skills is a time to unwind, relax and improve their physical game by reinforcing and building mental toughness. These skills are not only useful on the courts but also in life. Building mental skills is extremely important especially at a young age. By developing and reinforcing life strategies will only improve your child's self-esteem, confidence and positive thinking. We believe this service to be extremely important and are proud to deliver this!

What qualifications does Lior Doron have in running TSPA, camp and a tennis club?

Besides having a specialization degree in psychology, Lior obtained a graduate diploma from the John Molson School of Business at Concordia University. This helped him get a grasp over all the aministrative work required in running a great academy. Furthermore, he earned a  Masters Degrees specifically in sports psychology. This highly specialized degree allow both of them to work as a sports psychology coache and train younger aspiring athletes as to the specific techniques used by professional athletes. TSPA has operated since 2007 and Lior has accumulated lots of knowledge working in Club Med as a tennis instructor and Royal Caribbean Cruise line where over 1000 junior cruisers were being entertained each week. All this helps create the best possible experience for your camper. Finally, Lior has over 15 years experience within high schools and understands what it takes to run a successful academy. 

What is the cost of registration for camp?

You can see our price list, by clicking here. 

* One day and half day registration can only be confirmed within seven days of the anticipated enrollment of the camper. TSPA reserves the right to wait to allow our weeks to be full.

Do you have any special offers?

Below is a list of some of our special offers:

• We have an unlimited tennis camp special offer (more info). 

• We have a win-win special offer that saves you up to $50 per week. (more info)

• If your camper is not a member of the club but joins camp for two weeks, your camper will receive a free membership!

• Any person who refers a new client to our camp for one full week or more gets 20 coupons.

Click here to tell a friend and get 20 coupons. They should include your name when they register their child when asked "how did you find out about our program?"

• At Boutique 40 / 30 - all TSPA clients get a free value equivalent to the taxes paid. Call 514-735-2582 x 234 for more information.

Why is there a $25 transportation fee?

On the 8th week, we are going to the Roger's cup tennis centre. $25 helps to pay for the busses as well as the cost of the ticket at Jarry Park.

To whom do I make the cheque out to?

All cheques related to camp, clinics, lessons and tournaments should be made out to TSPA Inc. or The Tennis and Sports Psychology Academy Inc.

What is the kids to pro ratio on the tennis courts?

We have a maximum of eight campers per pro.

Why should I register early?

Our camp has a limited number of spots available.

I've been told that I'm on the waiting list; what does that mean?

The week that you have chosen in full. If there is a cancellation, we will call you and let you know. Next time, however, it is a good idea to register your child before April 1st. You may want to consider reserving your spot even earlier. Please note that we have several locations so you might want to choose another location.

Can I cancel registration?

Yes, you can cancel your registration but you must let us know 14 days prior to the beginning of camp for which your child is registered. At that point, you will receive either: 1) a refund of what you have paid less a $50 administrative fee OR, 2) a credit to the full amount that you have paid toward a future TSPA activity (i.e., camp, clinics or tournaments). There will be no refund if you cancel your child’s enrolment within 14 days prior to the start of the child’s weekly session.

Do you offer any refunds if my child misses one or more days of camp?

No, there are no refund or partial refund if your child misses one or more days of an activity.

15) How can I pay?

We accept cash, cheques or online payments. Please keep in mind that we work on a 1st come 1st serve basis and many of our weeks are full. Please get your payment to us as soon as possible to guarantee a spot for your child. Just because you have sent us a cheque or paid online does not guarantee that you have a spot reserved. You can expect to be contacted within 48 hours if there is no more room for your child. You may pay with the following;

Cash: You can come to the club and make your payment. However, you should call 1st call 514-886-9929 to make an appointment especially if the club is not open yet (prior to May 15th). 

Cheque: Please make your cheque payable to TSPA Inc. You can send it via mail or come to the club.

Online: We also take online payments and accept all major credit cards on our payment page.

When should I make the payment?

Payments should be received at least four weeks prior to your camper's enrollment in our program. If you are registering a camper within four weeks of your child's participation, then payment should be done as soon as possible. Keep in mind that many weeks are full and that is why it is good to make your payment early and guarantee a spot for your child.

What pool do the campers go to?

At the Woodland Tennis Club, campers walk by foot (about 15 minutes) to the Notatorium pool. It features water slides and is huge. At the Caldwell tennis courts, the new aquatic facility is just across the street. And yes, they are supervised as they cross the street :) 

I am worried. Are there a lifeguard on duty at the pool?

Yes, there is are lifeguards on duty at the pool at all times. In addition to the lifeguard, there are always TSPA tennis instructors and counselors that accompany the kids.

Is the camp peanut free?

No. Although we suggest that no one brings peanut related products to camp, we cannot control this. Therefore, please do not to bring any peanuts to camp. This is in our recommended checklist.

What happens if it rains?

If it rains, campers meet at the club house. We can still go outside and play soccer, work on sports psychology, play games, run chess tournaments, ping pong tournaments or other various fun activities. We even have camp-wide movie and offer free popcorn. We also have two play station II consoles with such games as tennis, soccer and a popular driving game. We also have a wii with the sports resort game. Another very popular activity is our soccer tennis. Click here to see how it is played!

Do you offer camp registration for less than one week?

Yes, we offer registration for less than one week. Registration can be done per day and even for a half day. Half day registration is either in the morning (9-12:00) or in the afternoon from 13:00-16:00. Please note that lunch is from 12:00 - 13:00 which includes half an hour of free time. However, you may only register for less then one week within one week of the start of the session. Unfortunately, many of the weeks are full and therefore you will be put on a waiting list. You will get confirmation the latest Sunday evening or the night before.

I have a teen. Do you have a program for them?

There are up to eight groups in our camp. The older campers tend to stay in one of the higher level groups. We also have a Pro in trainer and counselor in training program. More information can be found by clicking here.

How do I join the mailing list?

TSPA offers a variety of activities. From the home page, just click subscribe to our newsletter.

Do your instructors speak french or another language?

Yes, all our instructors speak English and french and some speak a third or forth language. Most of the written work, however, is in English but can be written in french.

Why is it advantageous to have a membership at the club?

Once you are a member of the club, there are no court fees. You can enjoy TSPA services for reduced rates (member rates vs. non-member rates) as well as enjoy club only related activities such as socials, round robins and much more. If you register to our camp for two weeks, it is still better to sign up at the club because you become a member of the club immediately rathen then after the end of the second week.

Okay, I am sold! How can I register my child?

You can register online by clicking here.

How do I know you have received my cheque?

If your cheque has been cashed then we have received your cheque. This may take 7-10 business days.

DURING CAMP

Can you describe a typical day at camp?

Camp begins at 9:00 am and ends at 16:00. A typical day consists of the following:

8:30 9:00 -Check-in

9:00 - 9:30 warm up

9:30 - 10:30 Activity #1 (tennis or soccer)

10:30 - 10:45 snacks are offered (usually Rice Krispees and iced tea) by TSPA

10:45 - 12:00 Activity #2 (tennis or soccer)

12:00 - 12:30 Jr. lunch (campers bring their own lunch) and or free play (tennis, free swim or clubhouse)

12:30 - 13:00 Sr. Lunch (campers bring their own lunch and or free play ( tennis, free-swim or clubhouse)

13:05 - 14:00 Activity #3 (Sports psychology workshop, tennis or pool).

14:05 - 15:00 Activity #4 (Sports psychology workshop, tennis or pool).

15:05 - 16:00 Activity #5 ( Tennis, pool or clubhouse).

16:00-16:15 Check - out.

For example, a typical day can consist of the following periods: tennis, snack, soccer, lunch, free play, sports psychology, tennis and pool.

What do you suggest my camper brings to your camp?

Please view our recommended checklist of things to bring to camp so that your child will have an enjoyable experience. Please do not bring any form of peanuts to camp.

Is there a fridge or stove that campers can use to cool or warm up their food?

The club has a fridge and oven that campers can use. However, it is often much easier and it is highly recommended that you keep your child's lunch simple - usually sandwiches. Often campers freeze up their water bottles the night before coming to camp and bring it to them at camp. They may also keep their water bottles cold in the fridge. Make sure your child has a visible label on their belongings

Is there a lost and found?

Yes, there is a lost and found located near the boys washroom. Ask one of the court attendants to show you where it is. Lost articles are kept until Friday of that week and then put away elsewhere. Unclaimed articles are then donated at the end of the summer.

How are the groups organized?

Groups are organized by age and skill level. We do our best to keep them as close as possible.

AFTER REGISTRATION

Can I switch weeks?

Yes, you may change the weeks that your child has registered for as long as you let us know at least 14 days in advance. Please remember there must be room for that particular week for the change to occur. In all other cases, you are canceling registration.

What is your cancellation policy?

If you decide to cancel your child’s enrolment for any reason whatsoever more than 14 days prior to the beginning of camp for which your child is registered you will receive either: 1) a refund of what you have paid less a $40 administrative fee OR, 2) a credit to the full amount that you have paid toward a future TSPA activity (i.e., camp, clinics or tournaments). There will be no refund if you cancel your child’s enrolment within 14 days prior to the start of your child’s weekly session.

What is the Chill Zone? How much does it cost?

Early drop off and late pick up is called the Chill Zone. You must sign up in advance for this service. Our camp hours are normally 9-4pm. Most campers start to arrive from 8:30-9:00am. Campers can come as early as 8 am with no extra charge. Those arriving earlier then 8am must register for the morning chill zone. The cost is $10 for each session. You may also pre-pay for the week for a maximum of $25. When camp end at 4pm, there is a 15 minute grace period for check-out. After 15 minutes, your child will automatically register for our afternoon chill zone. However, you must sign up in advance so that we know how many campers we expect to stay. The cost for the afternoon chill zone is either $10 a session or $25 for the week. This applies to members and non-members who's child is eleven years or younger as of September 30th. Chill zone ends at 6pm. You can register for the chill zone when you are registering for camp. Click here to register for camp.

My child loved your camp? Can I send you a testimonial?

Absolutely, we appreciate your feedback. It may appear in our testimonial section. Just fill out your feedback form by clicking here.

Will I get a receipt for my payments for TSPA?

Yes and thereafter we will send you an official tax receipt (releve 24) by February 28th. As you may know the Federal government is giving back approximately 15% for up to $500 to be deductible for income tax purposed on camp fees. Click here for more information. On the provincial side, you can get back 26-60% (up to $4000 per child paid in camp fees back in tax credits depending on your family income. All payments received related to camp will be automatically send out by February 15. The Quebec government also gives you tax savings as well. As of 2009 tax year, you are able to deduct $175 for every week that your child attends camp for children born after December 31, 2002 and $100 for children born before. The maximum age that this can be applied to is 16 as of December 31st.

Teen Tennis

I have a teen. Do you have a program for them? What are your prices?

Our campers are separated in bunks or groups based on age and skill level. The older campers tend to stay together. For example, if there are two older groups, the camper would be in one of these older groups often up to 15 years old. Ask us how many campers are attending who are your child's age so that they enjoy company of campers their own age.

CLINICS

What are clinics? How does that work?

Clinics are group lessons. The clinics are divided into three semesters. A seven week spring session, a 10 week summer session and a seven week fall session.

Registration is done in three easy steps.

1) Sign up for a TSPA Account.

2) Click on clinics at your club when you login. You will need to create an account with supersaas. 

3) Look around the schedule to see a clinic for your level. Once you find one, cilck on it to register. You will get an email 24 hour prior to the clinic as a friendly reminder.

For information on the clinics including pricing, click here. You may pay for the clinic at the beginning of the 1st session directly to the pro or you may, at any time, deposit a cheque in the TSPA mail box located to the right as soon as you enter the clubhouse.

How are the groups organized?

The clinics are organized by level. They can be for beginner, intermediates or advanced players. All we need is two people to set-up a clinic. There are clinics for jr's (17 and under) and adults.

When does the clinics take place?

Clinics take place all day everyday. Remember, you only need two students to form a clinic. More information can be found on our clinics page by clicking here. Our most popular option is once a week or twice a week. You can even register for more!

How can I find out if there is room for a clinic?

We have a page devoted for scheduling of our program. You can see what is available by clicking here. We strongly suggest to bookmark this page. Once you see that there is room for the clinic depending on their level and age.

Do you offer lessons for more than an hour?

Yes, the most popular alternative is 1.5 hours. Some clinics can be longer. For more information on scheduling, please email us or call the academy at 514-886-9929.

What happens if it rains?

Call the club to find out the status of your lesson. It may rain at first but then clear up and the lesson will still be on. It is your responsibility to find out if the lesson is still taking place. If it rained, for example, and you would like to know whether or not to come to the club, you should prepare to go and call the club (depending on how far you live from the club) an hour prior to the lesson to find out if the courts are operational. You may hear a message on the machine saying the club is closed or that the clinics have been cancelled. In this case, the lesson is cancelled. You may make up a lesson within the same semester. Just register for another clinic within your own level by logging into the website and clicking clinics at your club. All lessons missed due to rain and that are not made up are lost. There are no refunds on missed or lost lessons.

What happens if I cannot make the lesson?

You should advise your tennis pro. You may also send us an email (with over 48 hours notice). Although the lesson is lost and is non-refundable, you can make it up within the same trimester (if space is available). If you do not let us know within 48 hours, the lesson is lost and cannot be rescheduled. To make up a lesson, just login from the tspa.ca website and click on clinics at your club.

How do I join the mailing list?

TSPA offers a variety of activities. Occasionally we can email you to let you know the latest information on an activity. From the homepage, click on subscribe to our newsletter image.

What is the priority system for clinics?

Clinics are given on a priority basis. It is given to

1st) those who registered for 5 clinics or more during the semester may register 4 weeks prior to the beginning of the semester

2nd) members of the club can register for lessons three weeks prior to the beginning of the semester.

3rd) anyone can sign up for lessons two weeks prior to the beginning of the semester.

How can I find out more about the skill of a tennis player?

A general guide can be found by clicking here. We work under the honor system, however, the tennis program coordinator and or the tennis pro may modify the level of the person depending on their play.

I want to join a clinic but have no one to take care of my kids! Can you help?

In a word... yes! Just sign up for our "chill zone" and rest assured while you are playing your child is having fun in the clubhouse with one of our staff. The cost is only $10 per hour or $10 if more then one child registers at the same time. Click here to sign up.

What is your contact information?

TSPA contact number is 514.886.9929. Our web site homepage with all the club's activities can be viewed by clicking here. You can always email us for more information or ask us about the availabilities of clinics. You may also get the club's address by clicking here.

JUNIOR TOURNAMENT

When is the tournament?

The Woodland Tennis club holds two open junior tournaments for recreational (not elite) players per year. For more information, click here.

How much does it cost?

For more information on prices, click here.

How can I sign up?

You may sign up right now, by clicking here. Fill out the form, pay for the tournament and we'll see you there!

How do I join the mailing list?

Go to the page that is associated with the tournament by clicking here and click the join the mailing list on the top right hand of the page. You will be informed of any new developments within the TSPA tournament.

What is your contact information?

TSPA contact number is 514.886.9929. Our web site homepage with all the club's activities can be viewed by clicking here. You can always email us for more information. You can always send us an email with your question. You may also get the club's address by clicking here.

What happens if it rains?

If it rains the tournament director will inform you of the next time of your match. It often is the next day that is playable. On weekdays, matches begin at 4pm while on weekdays, matches begin at 10:00 am.

What if I can't make it a certain time

The tournament director will try and accommodate to your schedule. However, it is your responsibility to be available for the entire length of the tournament. Within reason, we will try and make it most convenience for you.