Welcome to the Tennis and Sports Psychology Academy (TSPA)
Frequently Asked Question (FAQ) section. You will find our most commonly
asked questions below. This page is organized in the following way; general,
camp questions can be found either in the pre-registration, during camp,
and after registration category. There are also questions related to clinics
and junior tournaments. Happy surfing!
TSPA offers a variety of services such as a day-camp, clinics for jr.'s and adults that come in a variety of forms (general ones that require at least two clients, round robins, hitting groups, private lessons, baby-sitting or what we call our chill zone and tournaments.
TSPA offers a variety of services. Be one of the first
to receive the latest information. We can email you to let you know the
latest information on an activity which includes often discounts not mentioned
on the web site. Click here for
more information.
The server associated with TSPA has a high filter and
does not like mass emails coming from it. The good people at Flow in Sports
allow us to send emails from their address for this one time email marketing
campaign.
Coupons are given to junior (16 and under) every time you participate in a TSPA activity. During camp, when campers do something special, perform well or help out, they are sometimes rewarded with a coupon. For a redemption list, click here.
Coupons are given everyday at camp for participating in our activities. In addition, each staff has extra coupons to give to campers every day when they see nice gestures, comments or positive things that campers do. Therefore each tennis instructor, soccer instructor, pool staff, counselor and even the club manager has coupons to give each camper!
You can also get them by having private tennis lessons or as part of a jr. clinic.
Our number is 514.886.9929. You can always email us for
more information. You can always send us
an email with your question. You may also get the club's address by
clicking here.
The club's uniform policy for includes wearing flat soled
tennis shoes (not running shoes). Without them, you will not be allowed
to play. Click here for
information on purchasing shoes. In addition, men's shirts and ladies
tops with or without a collar must be designed for tennis. Although white
is recommended, solid colours are permitted. No jeans, torn clothes or
bermuda shorts are allowed. The shirt can have a small logo or
decal but no wording should be on it. Men's shirts must have sleeves.
The TSPA VIP is a great way to save money using TSPA
services. Once purchased, the member can save money on lessons, round
robins and get a bunch of goodies. For more information click here.
Avoiding prime time for lessons are great when you want
to save $10 off of lessons. They include lessons from 7-8am and lessons
as of 8pm until close. Non-prime time lessons on the weekend include 7-8:00am
and lessons as of 6pm - until close. As a TSPA
VIP, you can save $10 a lesson with this for private
lessons. Otherwise, you would save $5 each private lesson. You can
also save a total of $10 on a semi-private lesson if one of the two students
taking a lesson has the VIP card.
Adult / senior and student members shall have priority
between the following hours: On weekdays from 8:00 - 11:00 and from 18:00-20:00
and on weekends from 8:00 - 13:00. In addition, during camp hours if a
jr. member just finished the day, then adult / senior and student members
have priority on the courts from 4-5pm. However, if courts are available
then juniors can play during these times.
The board of directors have adopted the club rules. To
read all about them, click here.
Thank you for considering registering your child within
TSPA. Our camp has several advantages. It includes
- all sports activities are outdoors (tennis, soccer,
swimming, football and frisbee etc.)
- operating under the banner of the City of either Côte Saint
- Luc and the Côte Saint - Luc Tennis Club or Verdun and the Woodland Tennis Club.
- small ratio of staff / campers on the tennis court
(approximately 8:1)
- many chess sets available and often played during free
time.
- every activity is at the Côte Saint-Luc Tennis club.
No busses, walking or travel time wasted
- tax savings if you register your child in a camp or
sports related activity. Our camp is included! For more information, click
here. Generally,
it amount to a 15% savings of fees up to $500 (Federal) for your income
taxes. As far as the Quebec government is concerned, you can claim the
full amount which is at least a 26% tax savings (families earning $140,000
or more to up to 60% for lower earning families such as $20,000.
Camp offers sports psychology workshops about twice a
week in which the campers work on building mental
skills off the court that are directly related to the physical skills
on the court. You can look at some examples of titles of specific exercises
that are done by clicking here.
This is often done for about one hour. During these workshops, the campers
work on highlights (best part of their days, life or focus on the positive
aspects of their lives) as well as develop specific mental skills such
as focus, attitude, motivation or become more optimistic. This is quite
useful as an athlete in their sport as well as as a person in life.
Campers enjoy up to three hours of tennis instruction per day. In
addition to this they also have an opportunity to play field games such
as soccer (which is the most popular). Working on mental skills is a
time to unwind, relax and improve their physical game by reinforcing and
building mental toughness. These skills are not only useful on the courts
but also in life. Building mental skills is extremely important especially at a young age. By developing and reinforcing life strategies will only improve your child's self-esteem, confidence and positive thinking. We believe this service to be extremely important and are proud to deliver this!
Week 1: (June 21 - 26) Tennis Rules / Etiquette
Week 2: (June 28 - July 2) Goal Setting
Week 3: (July 5 - 9) Motivation
Week 4: (July 12 - 16) Confidence
Week 5: (July 19 - 23) Self-Talk
Week 6: (July 26 - July 30) Focus
Week 7: (August 2 - 6) Mental Imagery
Week 8: (August 9 - 13) Optimism
Week 9: (August 16 - 20) Communication and Team Building
Week 10: (August 23 - 27)
What qualifications does Maher Diab and Lior
Doron have in running TSPA?
Besides having a degree in psychology, both Maher and
Lior have Masters Degrees specifically in sports psychology. This highly
specialized degree allow both of them to work as sports psychology coaches
and train younger aspiring athletes as to the specific techniques used
by professional athletes. TSPA has operated since 2007 and both Maher
and Lior have well over 20 years of experience teaching the great game
of tennis.
What is the cost of
registration for camp?
| Detail |
Price WTC / CSLTC * |
| Weeky Registration Member |
$150 / $250 |
| Weeky Registration Non-Member |
$210 / $300 |
| One Day Registration Member |
$40 / $60 |
| Half Day Registration Member |
$25/ $35 |
| One Day Registration Non-Member |
$50 / $70 |
| Half Day Registration Non-Member |
$35 / $45 |
* Woodland Tennis Club (WTC) Cote Saint Luc Tennis Club (CSLTC)
** One day and half day registration can only be confirmed within seven days of the anticipated enrollment of the camper. TSPA reserves the right to wait to allow our weeks to be full.
Do you have any special offers?
Below is a list of some of our special offers:
• If your camper is not a member of the club
but joins camp for two weeks, your camper will receive a free membership!
• Any person who refers a new client to our camp
for one full week or more gets 20 coupons.
Click here to tell a friend and
get 20 coupons. They should include your name when they
register their child when asked "how did you find out about our program?"
• At Boutique 40 / 30 - all TSPA clients get
a free value equivalent to the taxes paid. Call 514-735-2582 x 234 for
more information.
Why is there a $25 transportation fee?
On the 9th week, we are going to the Roger's cup tennis
centre. $25 helps to pay for the busses as well as the cost of the ticket
at Jarry Park.
How do you get to the Côte Saint - Luc Tennis
Club?
For driving directions, click here.
If you are taking the BMW (bus metro walk), click here for more information.
What is the address of the club?
For the complete address, click here.
To whom do I make the cheque out to?
All cheques related to camp, clinics, lessons and tournaments
should be made out to TSPA Inc. or The Tennis and Sports
Psychology Academy Inc.
What is the kids to pro ratio on the tennis
courts?
We strive to have a maximum of eight campers per pro.
Why should I register early?
Our camp fills up fast. We have had waiting lists as early as April.
I've been told that I'm on the waiting list;
what does that mean?
The week that you have chosen in full. If there is
a cancellation, we will call you and let you know. Next time, however,
it is a good idea to register your child before April 1st. You may want
to consider reserving your spot even earlier. Please note that we have several locations so you might want to choose another location.
Can I cancel registration?
Yes, you can cancel your registration but you must
let us know 14 days prior to the beginning of camp for which your child
is registered. At that point, you will receive either: 1) a refund of
what you have paid less a $40 administrative fee OR, 2) a credit to
the full amount that you have paid toward a future TSPA activity (i.e.,
camp, clinics or tournaments). There will be no refund if you cancel
your child’s enrolment within 14 days prior to the start of the
child’s weekly session.
Do you offer any refunds if my child misses
one or more days of camp?
No, there are no refund or partial refund if your child
misses one or more days of an activity.
15) How can I pay?
We accept cash, cheques or online payments. Please
keep in mind that we work on a 1st come 1st serve basis and many of
our weeks are full. Please get your payment to us as soon as possible
to guarantee a spot for your child. Just because you have sent us a
cheque or paid online does not guarantee that you have a spot reserved.
You can expect to be contacted within 48 hours if there is no more room
for your child. You may pay with the following;
Cash: You can come
to the club and make your payment. However, you should call 1st
call 514-886-9929 to make an appointment especially if the club is not
open yet (prior to May 15th). Ask to speak to Maher Diab or Lior Doron.
Cheque: Please make your cheque payable
to TSPA Inc. You can send it via mail or
come to the club.
Online: We also take online payments and accept
all major credit cards on our payment page.
When should I make the payment?
Payments should be received at least four weeks prior
to your camper's enrollment in our program. If you are registering a
camper within four weeks of your child's participation, then payment
should be done as soon as possible. Keep in mind that many weeks are
full and that is why it is good to make your payment early and guarantee
a spot for your child.
Is there a lifeguard on duty at the pool?
Yes, there is a lifeguard on duty at the pool at all
times. In addition to the lifeguard, there is always a counselor
on duty by the pool area.
Is the camp peanut free?
No. Although we suggest that no one brings peanut related
products to camp, we cannot control this. Therefore, please do not
to bring any peanuts to camp. This is in our recommended checklist.
What happens if it rains?
If it rains, campers meet at the club house. We can
still go outside and play soccer, work on sports psychology, play games,
run chess tournaments, ping pong tournaments or other various fun activities.
We even have camp-wide movie and offer free popcorn. We also have two
play station II consoles with such games as tennis, soccer and a popular
driving game. We also have a wii with the sports resort game. Another
very popular activity is our soccer tennis. Click here
to see how it is played! At times we can also go out to the Cavendish
mall and see a movie or play bowling at the Rose Bowl. Sometimes we
may even surprise you with a fun-filled outing.
Do you offer camp registration for less than
one week?
Yes, we offer registration for less than one week.
Registration can be done per day and even for a half day. Half day registration
is either in the morning (9-12:00) or in the afternoon from 13:00-16:00.
Please note that lunch is from 12:00 - 13:00 which includes half an
hour of free time. However, you may only register for less then one
week within one week of the start of the session. Unfortunately, many
of the weeks are full and therefore you will be put on a waiting list.
You will get confirmation the latest Sunday evening or the night before.
I have a teen. Do you have a program for them?
There are up to eight groups in our camp. The older
campers tend to stay in one of the higher level groups. We also have
a Pro in trainer and counselor in training program. More information
can be found by clicking here.
How do I join the mailing list?
TSPA offers a variety of activities at the Côte Saint
- Luc Tennis Club. Occasionally we can email you to let you know the
latest information on an activity. Join the many mailing lists that
are available. For more information, click here.
Do your instructors speak french or another
language?
Yes, all our instructors speak french and some speak
a third or forth language. Most of the written work, however, is in
English but can be written in french.
Why is it advantageous
to have a membership at the club?
Once you are a member of the club, there are no court fees. You can enjoy
TSPA services for reduced rates (member rates vs. non-member rates)
as well as enjoy club only related activities such as socials, round
robins and much more. In addition, camp members can bring in their family
on Sunday afternoon from 4-7pm at the Cote Saint Luc Tennis Club until the middle of June and try out
the courts for free. If you register to our camp for two weeks, it is
still better to sign up at the club because you become a member of the
club immediately rathen then after the end of the second week. Remember
the club is also offering a $100 rebate towards 1st time family members.
Finally, make sure to get your application in by April 30th to save
money for early bird.
Okay, I am sold! How
can I register my child?
You can register online by clicking here.
Remember, the cost of registration is either $250 per week as a member
or $300 as a non-member. If you register two weeks as a non-member,
you become a member by filling
out and sending the club application form or come by the club as
of April 1st). Find out the TSPA address by clicking here
and please make sure if paying by cheque that the cheque is
payable to TSPA Inc. You can also pay online by clicking here.
If your child will come to camp for two weeks or more then you should
fill out a club form since they will become members of the club. Click
here
to download the form. If you are going to send the application form
to become a member of the club before April 30th, send it to 7500 Mackle
Rd. CSL, PQ H4W 1A6. After April 1st, you can come to the club and drop
it off with the club manager. You can also register and pay in person.
Click here
for more information
How do I know you have received my cheque?
If your cheque has been cashed then we have received
your cheque. This may take 7-10 business days.
DURING CAMP
Can you describe a typical day at camp?
Camp begins at 9:00 am and ends at 16:00. A typical
day consists of the following:
8:30 9:00 -Check-in
9:00 - 9:30 warm up
9:30 - 10:30 Activity #1 (tennis or soccer)
10:30 - 10:45 snacks are offered (usually Rice Krispees and iced tea) by TSPA
10:45 - 12:00 Activity #2 (tennis or soccer)
12:00 - 12:30 Jr. lunch (campers bring their own lunch) and or free play (tennis, free swim or clubhouse)
12:30 - 13:00 Sr. Lunch (campers bring their own lunch and or free play ( tennis, free-swim
or clubhouse)
13:05 - 14:00 Activity #3 (Sports psychology workshop,
tennis or pool).
14:05 - 15:00 Activity #4 (Sports psychology workshop,
tennis or pool).
15:05 - 16:00 Activity #5 ( Tennis, pool or clubhouse).
16:00-16:15 Check - out.
For example, a typical day can consist of the following periods: tennis, snack, soccer, lunch, free play, sports psychology, tennis and pool.
What do you suggest my camper brings to your
camp?
Please view our recommended
checklist of things to bring to camp so that your child will have
an enjoyable experience. Please do not bring any form of peanuts to
camp.
Is there a fridge or stove that campers can
use to cool or warm up their food?
The club has a fridge and oven that campers can use.
However, it is often much easier and it is highly recommended that you
keep your child's lunch simple - usually sandwiches. Often campers
freeze up their water bottles the night before coming to camp and bring
it to them at camp. They may also keep their water bottles cold in the
fridge. Make sure your child has a visible label on their belongings
Is there a lost and found?
Yes, there is a lost and found located near the boys
washroom. Ask one of the court attendants to show you where it is. Lost
articles are kept until Friday of that week and then put away elsewhere.
Unclaimed articles are then donated at the end of the summer.
How are the groups organized?
Groups are organized by age and skill level. We do
our best to keep them as close as possible.
AFTER REGISTRATION
Can I switch weeks?
Yes, you may change the weeks that your child has registered
for as long as you let us know at least 14 days in advance. Please remember
there must be room for that particular week for the change to occur.
In all other cases, you are canceling registration.
What is your cancellation policy?
If you decide to cancel your child’s enrolment
for any reason whatsoever more than 14 days prior to the beginning of
camp for which your child is registered you will receive either: 1)
a refund of what you have paid less a $40 administrative fee OR, 2)
a credit to the full amount that you have paid toward a future TSPA
activity (i.e., camp, clinics or tournaments). There will be no refund
if you cancel your child’s enrolment within 14 days prior to the
start of your child’s weekly session.
What is the Chill Zone?
How much does it cost?
Early drop off and late pick up is called the Chill
Zone. You must sign up in advance for this service. Our camp hours are
normally 9-4pm. Most campers start to arrive from 8:30-9:00am. Campers
can come as early as 8 am with no extra charge. Those arriving earlier
then 8am must register for the morning chill zone. The cost is $10 for
each session. You may also pre-pay for the week for a maximum of $25.
When camp end at 4pm, there is a 15 minute grace period for check-out.
After 15 minutes, your child will automatically register for our afternoon
chill zone. However, you must sign up in advance so that we know how
many campers we expect to stay. The cost for the afternoon chill zone
is either $10 a session or $25 for the week. This applies to members
and non-members who's child is eleven years or younger as of September
30th. Chill zone ends at 6pm. You can register for
the chill zone when you are registering for camp. Click here
to register for camp.
My child loved your camp? Can I send you a
testimonial?
Absolutely, we appreciate your feedback. It may appear
in our testimonial section. Just fill out your feedback form by clicking here.
Will I get a receipt for my payments for TSPA?
Yes and thereafter we will send you an official tax
receipt (releve 24) by February 28th. As you may know the Federal government
is giving back approximately 15% for up to $500 to be deductible for
income tax purposed on camp fees. Click here
for more information. On the provincial side, you can get back 26-60%
(up to $4000 per child paid in camp fees back in tax credits depending
on your family income. All payments received related to camp will be
automatically send out by February 15. The Quebec government also gives
you tax savings as well. As of 2009 tax year, you are able to deduct
$175 for every week that your child attends camp for children born after
December 31, 2002 and $100 for children born before. The maximum age
that this can be applied to is 16 as of December 31st.
There was a mistake
on the 2009 releve 24. What should I do?
Please note for those who registered with us last year
(in 2009), please note that you may claim the full amount
that was paid to us in box C on the releve 24 that was issued to you.
Therefore, if you submit your tax receipts online, in box E, you should
claim the full amount rather then a partial amount that was given to
you. If you send your releve 24, then please send us back the form and
we will be pleased to make the correction for you with our initials
and send it back to you as soon as possible. We apologize for the error
and any inconvenience this may have caused. We have received conflicting
messages when communicating with Quebec government officials regarding
this tax refund. Interestingly, it comes out to a tax refund of at least
26% to 60% depending on your family income and this up to $4,000 related
to camp fees from the provincial side and, 15% up to $500 paid on camp
fees on the federal side.
Teen
Tennis
I have a teen. Do you have a program for them?
What are your prices?
Our campers can be separated by up to four groups based
on age and skill level. The older campers tend to stay together. For
example, if there are two older groups, the camper would be in one of
these older groups often up to 16 years old. Ask us how many campers
are attending who are your child's age so that they enjoy company of
campers their own age.
CLINICS
What are clinics? How does that work?
Clinics are group lessons. The clinics are divided
into three semesters. A seven week spring session, a 10 week summer
session and a seven week fall session.
Registration is done in three easy steps.
1) Sign up for a TSPA Account.
2) Click on clinics at your club when you login.
3) Look around the schedule to see a clinic for your level. Once you find one, cilck on it to register. You will get an email 24 hour prior to the clinic as a friendly reminder.
For information on the clinics including pricing, click
here. You may pay for the clinic at the beginning
of the 1st session directly to the pro or you may, at any time, deposit
a cheque in the TSPA mail box located to the right as soon as you enter
the clubhouse.
How are the groups organized?
The clinics are organized by level
or ranking. They
can be for beginner, intermediates or advanced players. All we need
is two people to set-up a clinic. There are clinics for jr's (17 and
under) and adults.
When does the clinics take place?
Clinics take place all day everyday. Remember, you
only need two students to form a clinic. More information can be found
on our clinics page by clicking here.
Our most popular option is once a week or twice a week. You can even
register for more!
How can I find out if there is room for a clinic?
We have a page devoted for scheduling of our program.
You can see what is available by clicking here.
We strongly suggest to bookmark this page. Once you see that there is
room for the clinic depending on their level
and age, click here to register them.
Do you offer lessons for more than an hour?
Yes, the most popular alternative is 1.5 hours. Some
clinics can be longer. For more information on scheduling, please email
us or call the academy at 514-886-9929.
What happens if it rains?
Call the club to find out the status
of your lesson. It may rain at first but then clear up and the lesson
will still be on. It is your responsibility to find out if the lesson
is still taking place. If it rained, for example, and you would like
to know whether or not to come to the club, you should prepare to go
and call the club (depending on how far you live from the club) an hour
prior to the lesson to find out if the courts are operational. You may
hear a message on the machine saying the club is closed or that the
clinics have been cancelled. In this case, the lesson is cancelled.
You may make up a lesson within the same semester. Just register for
it by viewing the schedule
and registering
for a clinic of the same level. All lessons missed due to rain and that
are not made up are lost. There are no refunds on missed or lost lessons.
What happens if I cannot make the lesson?
You should advise your tennis pro. You may also send
us an email (with over 48 hours notice). Although the lesson is
lost and is non-refundable, you can make it up within the same semester
(if space is available). If you do not let us know within 48 hours,
the lesson is lost and cannot be rescheduled. To make up a lesson, just
register for it by viewing the schedule
and registering
for a clinic of the same level.
How do I join the mailing list?
TSPA offers a variety of activities at the Côte Saint
- Luc Tennis Club. Occasionally we can email you to let you know the
latest information on an activity. Join the many mailing lists that
are available. For more information, click here.
What is the priority
system for clinics?
Clinics are given on a priority basis. It is given
to
1st) those who registered for 5 clinics or more during
the semester may register 4 weeks prior to the beginning of the semester
2nd) members of the club can register for lessons three
weeks prior to the beginning of the semester.
3rd) anyone can sign up for lessons two weeks prior
to the beginning of the semester.
Please note if the semester has already started, you
may register your
child and see if there is an availability depending on his or her level.
How can I find out more about the skill of
a tennis player?
A general guide can be found by clicking here.
We work under the honor system, however, the tennis program coordinator
and or the tennis pro may modify the level of the person depending on
their play.
I want to join a clinic but have no one to
take care of my kids! Can you help?
In a word... yes! Just sign up for our "chill
zone" and rest assured while you are playing your child is having
fun in the clubhouse with one of our staff. The cost is only $10 per
hour or $10 if more then one child registers at the same time. Click here to sign up.
Can I sign up for clinics
as a non-member?
Yes, you can but are limited to up to five lessons
as a non-member. However, As of the 2009 season
a one time special exists for those who want to take more then five
lessons. Clinic non - member lessons can be offered to potentially new
members whereby they can sign up for more then five lessons and pay
either $10 extra for student, $15 for seniors or $20 for adults and
they are a member for the duration of their clinics. After the clinic
semester ends they can become a member by paying the difference between
the full membership fee and what you have paid. For example, if as an
adult it costs $395 to join the club and you paid $200 of non-member
guest fees, then for $195 you can join the club for the rest of the
season. Click here to see the
rates.
What is your contact information?
TSPA contact number is 514.886.9929. Our web site homepage
with all the club's activities can be viewed by clicking here.
You can always email us for more information
or ask us about the availabilities of clinics. You may also get the
club's address by clicking here.
JUNIOR TOURNAMENT
When is the tournament?
The Côte Saint - Luc Tennis club holds two open junior
tournaments for recreational (not elite) players per year. For more
information, click here.
How much does it cost?
For more information on prices, click here.
How can I sign up?
You may sign up right now, by clicking here.
Fill out the form, pay for the tournament and we'll see you there!
How do I join the mailing list?
Go to the page that is associated with the tournament
by clicking here and click the join the
mailing list on the top right hand of the page. You will be informed
of any new developments within the TSPA tournament.
What is your contact information?
TSPA contact number is 514.886.9929. Our web site homepage
with all the club's activities can be viewed by clicking here.
You can always email us for more information. You can always send
us an email with your question. You may also get the club's address
by clicking here.
What happens if it rains?
If it rains the tournament director will inform you
of the next time of your match. It often is the next day that is playable.
On weekdays, matches begin at 4pm while on weekdays, matches begin at
10:00 am.
What if I can't make it a certain time
The tournament director will try and accommodate to
your schedule. However, it is your responsibility to be available for
the entire length of the tournament. Within reason, we will try and make
it most convenience for you.